Yes, you can request a specific walker, subject to their availability.

Yes, our walkers are trained and experienced in using positive reinforcement to handle dogs with behavioral challenges like reactivity and leash-pulling.

During the meet and greet, we will do a trial walk to assess your dog's specific needs. If we determine that we may have difficulty safely managing your dog, we may recommend a private walk or refer you to a local trainer for additional support.

Yes, we provide pickup and drop-off services for your dog at no additional charge.

Our team is composed of trained professionals with proven experience. Every member has a minimum of 7 years of professional pet care experience and is comprehensively trained in animal behaviour, dog training, safety and first aid. We also use GPS trackers on every dog during walks for your peace of mind.

Dogs are carefully matched for group walks based on several factors, including their location, size, personality, and energy level. We ensure every dog in a group is well-trained and suitable for a safe and enjoyable group walking experience.

To ensure the safety of all dogs during walks, we take several precautions. Every dog is equipped with a GPS tracker, and our team is comprehensively trained in pet safety and first aid to handle any situation effectively. Additionally, for group walks, dogs are carefully matched based on size, personality, and energy level to ensure a harmonious and safe environment. 

We operate in all weather conditions, but the safety of your pet and our walkers is always our top priority. In extreme weather events, such as hail or unsafe temperatures, we will modify the service. This may include shortening a walk and spending the remaining time on indoor activities and playtime.